Plae8 takes the privacy of every member seriously. This policy clearly explains the types of data we collect, how it is used, and how we protect it in accordance with the Personal Data Protection Act 2010 (PDPA 2010).
Six data protection principles that underpin how plae8 manages your information
All personal data transmitted between your device and the servers plae8 is protected with 256-bit SSL encryption — the same security standard used by major Malaysian banking institutions. Sensitive information such as bank account numbers, MyKad numbers and payment details is stored in encrypted form and cannot be accessed by any unauthorised party.
plae8 never sells, rents, or trades members' personal data to any third party for marketing or commercial purposes. Your information belongs to you — we use it solely for purposes directly related to the services you use on the plae8 platform and to fulfil applicable legal obligations.
plae8 operates in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA 2010), which governs how companies handle users' personal data in Malaysia. This means you have legally guaranteed rights — including the right to access, correct, and request the deletion of your personal data held by us.
Plae8 gives players control over their personal data. You can update your account information, manage your communication preferences, request a copy of the data we hold, or request data deletion through the channels we provide. Requests will be processed within the timeframe stipulated by PDPA 2010, at no charge.
Your personal data is retained only for as long as necessary for the stated purposes or as required by applicable Malaysian law. Once the retention period expires, data will be securely deleted or anonymised. plae8 does not retain data beyond what is required for operational and legal compliance purposes.
In the event of any data security breach that may affect your personal information, plae8 is committed to notifying you in a timely manner in accordance with legal requirements. We will also take immediate steps to contain any damage and strengthen our security systems to prevent a recurrence.
Important Note: This Privacy Policy explains how we plae8 collect, use, store, and protect your personal data. By registering for or using the plae8 platform, you agree to the terms of this Privacy Policy. Please read this document carefully in its entirety.
This Privacy Policy is issued by plae8 ("we", "platform", "Company") and applies to all individuals who register, use or visit the plae8 platform at https://plae8.best. This document sets out our privacy practices in detail — what data we collect, how it is used, who may access it, and your rights as the owner of that personal data.
plae8 is fully committed to protecting the privacy of all our Malaysian users in accordance with the Personal Data Protection Act 2010 (PDPA 2010). We understand that your trust depends on how we handle the personal information you entrust to us, and we never take that responsibility lightly.
This Privacy Policy should be read together with the plae8 Terms & Conditions, which form part of the overall agreement between you and plae8. In the event of any conflict between these documents, this Privacy Policy shall prevail in all matters relating to personal data protection.
plae8 collects your personal data through various means — directly from you during registration or use of the platform, automatically through tracking technologies, and in certain cases from relevant third parties such as payment service providers. The categories of data we collect are as follows:
| Data Category | Examples of Information | How It's Collected |
|---|---|---|
| Identity Data | Full name, MyKad number, date of birth, gender | Registration & KYC |
| Contact Data | Email address, Malaysian phone number, residential address | Registration |
| Financial Data | E-wallet account numbers, bank account information, transaction history | Deposits & withdrawals |
| Game Data | Betting history, game preferences, session duration | Platform activity |
| Technical Data | IP address, browser type, device type, operating system | Automatic |
| Usage Data | Pages visited, access times, clicks, and navigation | Automatic (cookies) |
plae8 does not collect data that is not needed. Every piece of information we request has a clear purpose, as outlined in this section. You have the right to know why each item of data is collected before providing it to us.
plae8 uses personal data collected solely for the purposes set out below. We will not use your data for any other purpose without first obtaining your consent:
plae8 only processes your personal data where a valid legal basis exists to do so under PDPA 2010. The legal bases we rely on are as follows:
If you would like to know more about the specific legal basis we rely on when processing your data in a particular context, please contact us at the email address provided in the final section of this document.
plae8 does not sell, rent or disclose your personal data to third parties for their own marketing purposes. However, there are limited circumstances in which we may need to share your data with certain third parties:
Guarantee: All third parties with whom we share data are required to process your data only for the stated purposes, adhere to security standards equivalent to or higher than those of plae8, and not disclose that data to any other party without plae8's authorisation.
plae8 implements a range of technical and organisational security measures to protect your personal data from unauthorised access, loss, destruction, or improper disclosure. The key measures we apply include:
While we take all reasonable steps to protect your data, no security system can guarantee absolute protection. If you suspect your account has been accessed without authorisation, please contact our support team plae8 immediately via Live Chat.
plae8 retains your personal data only for as long as necessary to fulfil the purposes set out in this policy, or as required or permitted by applicable Malaysian law. The general retention periods we follow are as outlined below:
Once the retention period has ended, your personal data will be securely deleted or anonymised so that it can no longer be linked to you as an individual. You may request early deletion of your data in certain circumstances as outlined in the Your Rights section below.
Under Malaysia's PDPA 2010, you have the following rights regarding your personal data held by plae8. We are committed to respecting and facilitating the exercise of these rights:
You have the right to request and receive a copy of the personal data plae8 holds about you. Requests will be processed within 21 business days.
If your personal data is inaccurate or out of date, you have the right to request a correction. Updates to your name, address and phone number can be made directly in your account settings.
Under certain circumstances, you may request the deletion of your personal data — for example, when the data is no longer needed for the purpose it was originally collected.
You may object to the processing of your data for direct marketing purposes at any time. Your request will be actioned immediately, without question.
In certain circumstances, you may request that the processing of your personal data be temporarily restricted while we handle your other requests.
For processing based on consent (such as marketing communications), you may withdraw your consent at any time through your account settings or by contacting us.
To submit any request relating to the above rights, contact us at support@plae8.best stating the type of request, your full name, and your plae8 account number. We may require identity verification before processing any request. No fees are charged for reasonable requests.
Platform plae8 uses cookies and similar tracking technologies to enhance your experience, analyse platform usage, and ensure account security. Cookies are small data files stored on your device when you visit our website.
We use three types of cookies:
You can manage cookies through your web browser settings. However, disabling essential cookies may prevent you from fully accessing certain features on the plae8 platform. Instructions for managing cookies vary by browser — refer to your browser's help documentation for detailed guidance.
Platform plae8 is intended strictly for individuals aged 18 and above. We do not knowingly collect, use or store personal data of anyone under the age of 18. Every account registration goes through a rigorous age verification process.
Should we discover that we have inadvertently collected personal data of an individual under the age of 18, we will take immediate steps to delete that data and close the relevant account. If you are a parent or guardian who has found that your child has registered on plae8, please contact us immediately at support@plae8.best and we will treat this matter with the utmost priority.
Warning: Registering on plae8 using false information about your age is a violation of our Terms & Conditions and may contravene applicable Malaysian law. plae8 takes child protection seriously and will cooperate fully with the authorities in such cases.
plae8 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, the technologies we use, legal requirements, or other relevant factors. When we make material changes to this policy, we will notify you through:
We encourage you to review this Privacy Policy periodically. Your continued use of the plae8 after any amendment takes effect constitutes your acceptance of the revised terms. If you do not agree with the changes made, you have the right to close your account and request the deletion of your personal data.
If you have any questions, concerns, or complaints regarding how plae8 handles your personal data, or if you wish to exercise your rights under the PDPA 2010, please contact us through the following channels:
We are committed to responding to all privacy-related enquiries within 14 business days. For more complex requests such as comprehensive data access requests or data deletion requests, the response period may extend to up to 21 business days in accordance with the provisions of PDPA 2010.
If you are not satisfied with how we have handled your privacy request or complaint, you have the right to refer the matter to Malaysia's Personal Data Protection Commissioner under the provisions of PDPA 2010.